Job Description
No matter whether a guest arrives for an important business meeting or an exciting weekend getaway, as a Valet, you are often the first and last impression of our hotel. With a warm welcome, a helping hand, and seamless service, you set the tone for an exceptional stay. Guests will appreciate your prompt assistance, safe handling of their vehicle, and genuine care for their experience from the moment they pull up to the curb.
Benefits Offered:
- Incentives $
- Employee Referral Program $
- Paid Time Off
- Paid Vacation Full-Time
- Merit Increase $
- 401k with Employer Contribution Full-Time
- Medical, Dental, Vision Full-Time
- Life Insurance Full-Time
- Long-term Short-term Disability Full-Time
- Accident Full-Time
- Critical Illness Full-Time
- Cross-training Opportunities
- Hotel Room Discounts
Schedule:
- Flexible Shifts Available
- Morning Evening Night
- Weekends
- Full-Time Part-Time
Our Valet makes a difference by:
- A warm, people-oriented demeanor
- A team-first attitude
- A strong sense of responsibility and urgency
- Exceptional attention to detail
As a Valet, you will:
- Maintain a friendly, cheerful, and courteous demeanor at all times
- Greet guests promptly upon arrival and departure
- Assist guests with luggage as needed
- Safely park and retrieve guest vehicles in a timely manner
- Drive vehicles carefully and follow all traffic laws and company procedures
- Record vehicle information accurately and issue claim tickets
- Monitor and maintain an organized and safe parking area
- Communicate clearly with guests and team members to ensure smooth operations
- Respond quickly to guest questions and provide information about hotel services and local attractions
- Report any vehicle damage, safety concerns, or incidents immediately to management
- Follow company safety and security policies and procedures, report accidents, injuries, and unsafe work conditions
- Protect company and guest assets
- Develop relationships with all departments and communicate regularly
To be a successful Valet, you need:
- A professional demeanor, a welcoming personality, and the ability to engage easily and actively connect with others.
- Be genuinely caring and compassionate and visibly demonstrate a desire to understand others.
- Have strong attention to detail and a commitment to safety.
- Speak with others using clear and professional language.
- Develop and maintain positive working relationships with others, support the team to reach common goals, and listen and respond appropriately to concerns of other employees and guests.
- Clean professional appearance.
- Valid driver’s license with a clean driving record and the ability to operate both automatic and manual transmission vehicles preferred.
Minimum Requirements:
The Valet role requires standing for long periods of time, or entire shifts. Walk, run, and move quickly between the hotel entrance and parking areas. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Move, lift, carry, push, pull, and place objects weighing less than 50 pounds without assistance and heavier lifting or movement tasks with assistance. Enter and exit various vehicle types repeatedly throughout the shift. Work outdoors in varying weather conditions. Perform other reasonable job duties as requested by Supervisors.
MHG Hotels LLC seeks to attract and retain a high-performing and diverse workforce in which employee differences are respected and valued to better meet the varying needs of the diverse customers we serve. MHG Hotels LLC is an equal opportunity employer and does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state, or local laws.
If you are an individual with a disability and need assistance completing the online application, please call 317-356-4000 extension 203. Please leave a message and a member of our Human Resources team will return your call within three business days. Alternatively, an email may be sent to hr@mhghotelsllc.com. “Applicant Accommodation” should be included in the subject line of the email. Please note that this phone number and email are only for those individuals who would like to request an accommodation to apply for a job.
Job Tags
Full time, Temporary work, Part time, Local area, Immediate start, Flexible hours, Shift work, Night shift, Weekend work, Day shift, Afternoon shift