Service Advisor - Friendship CJDR of Johnson City Job at Friendship Automotive, Johnson City, TN

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  • Friendship Automotive
  • Johnson City, TN

Job Description

JOIN A WINNING TEAM! At Friendship Automotive, our customers are friends and our Team Members are family. Friendship is located in 4 states, 8 cities and has 17 locations with lots of opportunity for growth. Voted Automotive News BEST DEALERSHIPS TO WORK FOR 14 years and counting! Come develop your career with an award-winning, customer focused automotive group. We're looking for a SERVICE ADVISOR to join our team at FRIENDSHIP CJDR of JOHNSON CITY! Our ideal candidates are reliable, self-motivated, and enjoy working with people! What You'll Do:

  • Promptly greet customers to obtain contact and vehicle information
  • Clearly document vehicle issues and customer concerns
  • Determine and recommend necessary maintenance or repairs
  • Prepare an accurate estimate for the cost of services
  • Monitor the service process and update customers frequently
  • Communicate completed services and charges to customers
  • Verify invoices and repair orders
  • Assist Service Manager as needed
Qualification Checklist:
  • 1+ years experience with verifiable success in a Service Advisor role preferred
  • A strong focus on providing the best customer service around
  • Excellent communication skills, both written and in person
  • The ability to work well in a process-driven environment
  • The desire to work in a fast paced position
  • A focus on detail and organization
  • A professional, well-groomed personal appearance
Compensation and Benefits:
  • Compensation for this position is driven by incentives and commission, with training compensation based on experience.
  • You'll have a competitive benefits package including medical, dental, vision, life, and disability insurances, paid time off, company holidays, 401(k), and various wellness and gym reimbursements.

Job Tags

Full time

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