Job Description

TEKsystems is looking to hire Medical Receptionists for a healthcare office in Livonia, MI!

**If you have 2-3 years of Receptionist experience, please send your most updated resume to ckachal @ teksystems.com - interviews are first come, first serve!**

Job Title: Medical Receptionist

Location: Livonia, MI

Hours: M-F 8:30a-5p EST

Job Description:

• You will sit at the front desk, take inbound calls, greet guests, set patients up in rooms. You will work with customers and patients alike, answering phones, and you must have the ability to handle stress and multi-tasking. You'll have to answer calls primarily from elderly individuals so you have to be sympathetic and very patients. You will also assist with walk-ins.
• Attendance and adhering to the punctuality and dependability policies are key.
• Answer incoming calls, actively maintaining open communication with patients, referral sources, corporate and branch offices in other territories - these calls can be transferred depending on where someone lives. This needs to be verified in the call.
• Verify medical insurance information - the more familiar you are with a variety of insurances and their portals, the better! Otherwise, training to use the internal software will occur.
• Process orders in the system and maintain a current status on on orders to be processed. This is where the multi-phone calls will go outbound to customers.

MUST HAVES:

• This is an office setting, fully onsite, and face-to-face with customers.
• Some healthcare admin experience or insurance verification experience is preferred.
• Must have good job tenure (no jobs less than 2 years).
• Must have a experience working in a fast-paced environment and can calmly multi-task, work an order in the computer, and juggle a walk-in at the same time.
• Must have excellent attitude given to the customers and patients. The customers and patients need to feel they are taken care of.
• Ability to handle the thigh volume of customer interaction along with the stress levels that come along with that as well as the ability to diffuse tough situations is a MUST.
• Attention to detail is key, along with organizational skills.

This is a Contract to Hire position based out of Livonia, MI.

The pay range for this position is $18.25 - $22.00/hr.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:
• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long-term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave)

This is a fully onsite position in Livonia,MI.

This position is anticipated to close on May 15, 2026.

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

About TEKsystems and TEKsystems Global Services

We’re a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We’re a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We’re strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We’re building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

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