Job Description

We are seeking a Licensed Vocational Nurse - LVN, Clinical Support  (Dallas County) to join our hospice team. In this vital role, you will be the bridge between our field staff, patients, and referring agencies, ensuring seamless continuity of care. If you are a compassionate professional who excels at organization and thrives in a fast-paced clinical environment, we invite you to apply.

For nearly 100 years, the Visiting Nurse Association of Texas (VNA) has been a trusted pioneer in hospice care, helping our neighbors age with dignity and independence. Our mission-driven work spans 16 counties across North Texas—including Collin, Dallas, Denton, Kaufman, and Tarrant to rural communities in Fannin and Navarro—ensuring no one faces life's transitions alone. As a non-profit, we prioritize people over profits, treating every patient like family and maintaining a gold standard of clinical excellence. Beyond hospice, our community roots run deep through programs like Meals on Wheels.

We offer a competitive salary with mileage reimbursement and a comprehensive benefits package, including medical, dental, vision, and short- and long-term disability coverage. Employees also receive a 401(k) with a 6% company match and two-year vesting, generous PTO with six paid holidays and flexible days, professional development and education reimbursement opportunities, and the support of a mission-driven work environment.

Job Summary

As the LVN, Clinical Support, your primary function is to coordinate branch operations under the supervision of the Managing Director. You will manage scheduling for field staff based on triage needs, facilitate Interdisciplinary Team (IDT) meetings, and run essential reports to ensure the branch remains in full regulatory compliance.

Key Responsibilities

• Clinical Coordination: Schedule patient visits per RN triage or manager instructions and assist field nurses with prioritizing their daily schedules.
• Communication & Support: Act as a point of contact for families, providing phone information, education, and addressing concerns while ensuring all calls are documented.
• IDT Management: Prepare paperwork and coordinate notes for IDT meetings to ensure patient findings and condition changes are communicated appropriately.
• Compliance & Documentation: Run branch reports to ensure compliance and ensure all physician orders are signed and clinical documentation is accurate.
• Collaboration: Work closely with the marketing team, referring agencies, and the clinical team to maintain high-quality care standards.

Qualifications

• Education: Graduate of an accredited school of vocational nursing.
• Licensure: Current State license as a Licensed Vocational Nurse (LVN).
• Experience: Minimum of two (2) years of experience as an LVN in a clinical care setting; experience in hospice or home health is preferred.
• Skills: Strong nursing skills, excellent interpersonal and communication abilities, and proficient computer and organizational skills.
• Requirements: Valid State Driver’s License, reliable transportation, and current auto liability insurance.
  • Must pass a criminal background check.
  • Proof of TB testing and Hepatitis acceptance or declination.

Working Conditions

This role involves a blend of remote and office-based work. It requires long periods of sitting, significant computer work, and frequent telephone interaction. Candidates must be able to make quick decisions and handle stressful conditions to meet deadlines and patient needs.

The Visiting Nurse Association of Texas is an Equal Opportunity Employer. We do not discriminate on the basis of race, color, religion, sex, national origin, age, disability, genetic information, or any other status protected by federal, state, or local law.

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