Job Description

Professional Dog Groomer

Full-Time | Commission-Based

Are you a skilled groomer who values safety, precision, and strong client relationships?

We are seeking an experienced Dog Groomer to join our Pet Spa team. This role is ideal for a professional who takes pride in high-quality grooms, clear communication, and protecting the physical and emotional well-being of every pet.

Who We Are

NVA Pet Resorts is part of National Veterinary Associates (NVA) — the largest private owner of veterinary hospitals and pet resorts in North America, with 1,300+ locations. We’re proud to be in an $8B+ industry that continues to grow as pet parents seek premium, trusted care for their furry family members.

At NVA Pet Resorts, our mission is simple:

Create safe, fun, and loving environments for pets while providing exceptional experiences for our clients and team members.

Position Overview

This is a commission-based role reporting to the General Manager.

Our groomers are trusted professionals responsible for:

• Delivering high-quality, breed-appropriate grooms
• Maintaining strict safety standards
• Communicating clearly with pet parents
• Protecting the health and emotional well-being of every pet
• Safety and communication are just as important as technical skill.

What You’ll Do

• Grooming & Safety
• Perform full grooms, baths, and touch-ups to professional standards
• Assess coat condition and pet temperament before starting services
• Never compromise safety for speed or aesthetics
• Monitor pets closely for signs of stress, injury, or health concerns
• Follow all handling protocols, especially for senior, anxious, aggressive, or medically sensitive pets
• Ensure pets have water and potty breaks during longer appointments
• Maintain safe tool handling and equipment checks daily

Client Communication

• Conduct thorough meet-and-greets to clarify expectations
• Explain coat condition, grooming limitations, and realistic outcomes
• Obtain approval for any additional services or pricing adjustments
• Provide post-groom updates and report any health observations
• Respond promptly to client calls and emails
• Rebook and maintain your client base professionally

Cleanliness & Professional Standards

• Maintain a sanitized grooming space at all times
• Sweep hair promptly and clean bathing/drying areas daily
• Disinfect drying rooms daily and deep disinfect weekly
• Properly label and identify all pets in your care
• Communicate clearly with pet care staff regarding pet location and timing

What We’re Looking For

We are seeking a groomer who is:

• Experienced and technically skilled
• Calm, patient, and safety-focused
• Strong in written and verbal communication
• Detail-oriented and organized
• Professional and reliable
• Comfortable working in a team-based resort environment

You must be able to:

• Groom all breeds and coat types confidently
• Lift up to 60 lbs
• Stand for extended periods
• Work weekends
• Handle pets safely and gently at all times

Qualifications

• 2–4 years professional grooming experience preferred
• Grooming certification preferred but not required
• Strong knowledge of breed standards and scissoring techniques
• Commitment to humane handling practices

Equal Opportunity Employer

NVA Pet Resorts is an Equal Opportunity Employer committed to building a diverse and inclusive workplace.

The Palm Beaches only true luxury 5 star hotel for boarding, daycare, grooming and training facility. We have a team of dedicated and trained pet care professionals who treat every guest as their own.

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