Job Description

YOU MUST APPLY TO THIS LINK TO BE CONSIDERED:

Do you have experience and knowledge of ADA Title II (Public Accommodations) and Section 504 of the Rehabilitation Act?

Would you like to help create equitable access to programs and services for all Arizonans?

The Department of Economic Security (DES) is seeking a collaborative and solutions-focused professional to serve as the ADA Title II & Language Access Coordinator within the Office of the Director. In this role, you will help support accessibility, inclusion, and equitable service delivery for individuals with disabilities and individuals with limited English proficiency.

If you are passionate about public service, accessibility, and creating meaningful impact, DES encourages you to apply.

Why DES?
At DES, your work matters.

You will join a mission-driven organization committed to accessibility, innovation, collaboration, and service excellence. DES offers opportunities to grow professionally while helping strengthen Arizona communities through inclusive and customer-centered services.

What You'll Do:

• Support agency compliance efforts related to ADA Title II and language access requirements.
• Partner with internal teams and stakeholders to identify and address accessibility barriers.
• Help develop and improve accessibility and language access plans.
• Provide guidance, training, and technical assistance to employees and stakeholders.
• Review policies, procedures, and communications to support equitable access.
• Track compliance activities, analyze trends, and recommend process improvements.
• Collaborate with community partners and advocacy groups to strengthen inclusive practices.
• Participate in research and attend regular meetings and workshops related to the assigned areas of responsibility to stay abreast of new guidance, trends, and innovations.
• Performs on-site visits to assess compliance according to established schedules, identifies noncompliance, and prepares findings report with required corrective action.
• Provide support in other areas of compliance overseen by the Office of Equal Opportunity to ensure adherence to legal authorities and regulations, including conducting desk reviews or on-site visits, researching deficiencies, grievances, and complaints, and write summaries of findings.

We're Looking for Someone Who Can:

• Communicate effectively with diverse audiences.
• Build collaborative relationships across teams and communities.
• Analyze issues and recommend practical solutions.
• Interpret and apply policies, procedures, and compliance requirements.
• Manage multiple priorities while staying organized and detail-oriented.
• Facilitate training, presentations, or discussions with professionalism.
• Promote accessibility, inclusion, and customer-focused service.

We recognize that skills may be gained through professional experience, education, military service, volunteer work, or transferable experiences.

Preferred Qualifications:

• Experience supporting ADA Title II, Section 504, civil rights, or language access initiatives.
• Experience coordinating compliance activities, accessibility programs, or public-facing services.
• Experience developing or delivering training and guidance.
• Experience working in government, education, healthcare, nonprofit, or public service environments.
• Bilingual or multilingual communication skills.

YOU MUST APPLY TO THIS LINK TO BE CONSIDERED:

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