Job Description
We are seeking a versatile, compassionate, and highly organized Medical Assistant / Front Office Specialist to join our healthcare team. In this dual-role capacity, you will be the face of our clinic, seamlessly balancing patient-facing clinical duties with critical administrative front-desk operations. The ideal candidate thrives in a fast-paced environment, possesses excellent communication skills, and is dedicated to providing an exceptional patient experience from check-in to check-out.
salary: $51,000 - $52,000 per year
shift: First
work hours: 7:30 AM - 4:30 PM
education: High School
Responsibilities
Clinical Duties (Back Office) - Patient Rooming: Warmly greet and escort patients to exam rooms; prepare them for their examination or procedure.
- Vitals & Intake: Accurately measure and record vital signs (blood pressure, pulse, temperature, height, and weight) and document the patient's chief complaint.
- Clinical Triage: Perform initial patient triage, gathering relevant medical history, reviewing medications, and prioritizing patient needs for the provider.
- Provider Support: Assist physicians and nursing staff during exams, procedures, and routine screenings as needed.
Administrative & Front Desk Duties - Patient Flow Management: Efficiently manage the check-in and check-out processes, ensuring all demographic and insurance information is accurate and up to date.
- Communication Hub: Answer multi-line phone systems promptly, routing calls, taking accurate messages, and addressing patient inquiries with a professional demeanor.
- Medical Records Management: Maintain, update, and organize Electronic Health Records (EHR/EMR) in strict compliance with HIPAA guidelines.
- General Administration: Handle daily administrative tasks including scheduling appointments, managing patient recalls, processing copayments, and scanning/filing medical documentation.
Skills
- Front Desk
- Medical Software
- Medical Terminology
- Patient Scheduling
- Receiving Incoming Calls
- Rooming Patients
- Taking Vitals
- Patient Care Coordination
- HIPAA
- EPIC (2 years of experience is required)
- Medical Assisting
- Oral Communication
- Maintaining Calendars
- Medical Secretary Duties
- Triaging Patients
- Patient Check In
- Patient Check Out
- Written Communication
- Answering Phones
- Family Practice
- Internal Medicine
- Primary Care
Qualifications
- Years of experience: 3 years
- Experience level: Experienced
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Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.
At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact HRsupport@randstadusa.com.
Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad offers a comprehensive benefits package, including: medical, prescription, dental, vision, AD&D, and life insurance offerings, short-term disability, and a 401K plan (all benefits are based on eligibility).
This posting is open for thirty (30) days.
Job Tags
Permanent employment, Temporary work, Work experience placement, Shift work